The Sonic Group Inc. (“Sonic Group,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our services, visit our website www.sonicgroupUSA.com, or communicate with us in any way.

By using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, job title, billing details, and other identifiers provided during consultations, training, or certification inquiries.
• Business Information: Company processes, documentation, and other materials shared with us for consulting, training, or auditing purposes.
• Technical Information: IP address, browser type, device type, and usage data collected through cookies and similar technologies when you use our website.
• Communication Records: Emails, calls, and messages exchanged with us for support or inquiries.

2. How We Use Your Information

We use your information to:

• Deliver consulting, training, auditing, and certification services.
• Respond to inquiries and provide client support.
• Process payments and manage billing.
• Send updates, training materials, and relevant industry news (only with your consent).
• Improve our website, services, and customer experience.
• Comply with legal and regulatory obligations.

3. How We Share Your Information

We do not sell your information. We may share data only in the following cases:

• Service Providers: With trusted partners like CWB Group and PECB when necessary to facilitate certification or training.
• Legal Obligations: When required by law, regulation, or court order.
• Business Transactions: In the event of a merger, acquisition, or sale of company assets.

4. Data Security

We take reasonable organizational and technical measures to protect your personal and business information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal and business information only for as long as necessary to:

• Fulfill the purposes outlined in this policy.
• Meet legal, tax, and regulatory requirements.
• Support ongoing client relationships.

6. Your Rights

Depending on your location, you may have the right to:

• Access, update, or correct your personal information.
• Request deletion of your data (subject to legal requirements).
• Opt out of marketing communications at any time.
• Request a copy of the personal data we hold about you.

To exercise these rights, contact us at info@sonicgroupUSA.com.

7. Cookies & Tracking Technologies

Our website uses cookies to enhance user experience, analyze traffic, and improve services. You can adjust your browser settings to refuse cookies, but some features may not work properly.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites.

9. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Effective Date.”

11. Contact Us

For questions or concerns about this Privacy Policy, please contact us:

The Sonic Group Inc.
Email: info@sonicgroupUSA.com
Website: www.sonicgroupUSA.com